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Our Services

1

MAINTENANCE

At WaterWell Serenity, we understand the importance of maintaining your swimming pool or spa to the highest standards. That's why we are proud to offer exclusive servicing contracts designed to give you peace of mind and ensure the longevity of your aquatic oasis.

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Professional Service by Trained Experts

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Our servicing contracts are carried out by trained professionals who have extensive experience in servicing and maintaining swimming pools and spas. You can trust our team to handle all aspects of maintenance with precision and care, keeping your pool or spa in optimal condition throughout the year.

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Comprehensive Services

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When you choose our exclusive servicing contract, you gain access to a range of comprehensive services tailored to your specific needs. From regular cleaning and water quality testing to equipment inspections and minor repairs, we take care of everything so you can simply enjoy your oasis without worries.

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Benefits of Our Servicing Contracts:

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1. Regular Maintenance: Scheduled visits to keep your pool or spa clean and well-maintained.
2. Water Quality Management: Testing and balancing of water chemistry for a safe and enjoyable swimming experience.
3. Equipment Checks: Inspection and maintenance of pumps, filters, heaters, and other essential equipment.
4. Minor Repairs: Prompt identification and repair of minor issues to prevent larger problems.
5. Expert Advice: Guidance and recommendations from our professionals to enhance the performance and efficiency of your pool or spa.

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Your Oasis, Our Priority

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With our exclusive servicing contracts, you can relax knowing that your swimming pool or spa is in capable hands. Experience hassle-free maintenance and maximize the enjoyment of your aquatic oasis. Contact us today to learn more about our servicing contracts and take the first step towards carefree pool and spa ownership.

2

RENOVATIONS

Expert Remodeling, Refurbishing, and Renovation Services

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WaterWell Serenity is your trusted partner for transforming your water oasis into a stunning retreat. With our expert abilities in remodeling, refurbishing, and renovating, we breathe new life into your swimming pool or spa, creating a space that reflects your style and meets your needs.

 

Personalized Consultation at Your Property

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We understand that every water oasis is unique, which is why we offer personalized consultations at your property. Our team will meet with you to discuss your specific needs, preferences, and vision for your dream oasis. Whether you're looking to upgrade your pool, refurbish your spa, or undertake a complete renovation, we work closely with you to understand your requirements.

 

Tailored Quotation and Plan

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After assessing your water oasis and discussing your needs, we provide you with a tailored quotation and detailed plan that aligns with your budget and timeline. Our transparent approach ensures that you are fully informed about the scope of work, materials used, and expected timeline for completion.

 

Our Renovation Services Include:

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1. Pool Remodeling: Upgrading pool finishes, adding features like waterfalls or lighting, and enhancing overall aesthetics.
2. Spa Refurbishment: Refurbishing spa surfaces, updating jets and controls, and improving functionality for a luxurious spa experience.
3. Equipment Upgrades: Installing energy-efficient pumps, filters, heaters, and automation systems to enhance performance and reduce maintenance costs.
4. Structural Repairs: Addressing cracks, leaks, or structural issues to ensure the safety and longevity of your water oasis.

 

Transform Your Water Oasis with Us

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Trust WaterWell Serenity to bring your vision to life with our expert remodeling, refurbishing, and renovation services. Whether you're located in Tsitsikamma, Still Bay, or anywhere along the Garden Route, we are committed to exceeding your expectations. Schedule a consultation with us today and take the first step towards revitalizing your water oasis.

3

REPAIRS

On-Site Diagnosis and Repair Process

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At WaterWell Serenity, we prioritize quick and accurate diagnosis to maintain the optimal condition of your spa. Our streamlined process ensures efficient handling of spa issues, from diagnosis to repair and testing.

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1. On-Site Diagnosis:

- We Come to You: Our experienced team visits your spa location to conduct a comprehensive diagnostic assessment.
- Problem Identification: Utilizing advanced techniques, we pinpoint the root cause of any issues your spa may be experiencing.

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2. Quotation and Payment:

- Tailored Quotation: Based on our thorough diagnosis, we provide a detailed quotation outlining necessary repairs and required parts.
- Consultation Fee: Our consultation fee is R750, covering travel expenses and the diagnostic assessment.
- Payment: Upon approving the quotation, payment is required before we proceed with ordering parts and scheduling repair services.

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3. Repair and Testing:

- Parts Ordering: We ensure timely procurement of quality parts essential for spa repairs.
- Installation Booking: After payment confirmation, we schedule a convenient time for part installation and conduct rigorous testing.
- Quality Assurance: Our team guarantees that your spa meets our stringent standards for performance and safety post-repairs.

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4. Hourly Consultation Intervals:

- Flexible Scheduling: Consultations are booked in hour intervals, ensuring ample time for diagnostics and solution discussions.

 

Trust in Our Expertise

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WaterWell Serenity is your trusted partner for professional and reliable spa diagnosis, repairs, and testing services. Our goal is to restore your spa to optimal functionality, ensuring a rejuvenating and relaxing experience. Schedule your consultation today to begin the journey towards a perfectly functioning spa oasis.

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